Customer Management

We know the value of good relationships, so we’re providing the tools to help you do what you do best: make customers happy.

Scout & Molly’s Customer Dashboard

We put key customer metrics in the hands of your sales associates at the touch of a button so they can do what they do best: make more intelligent product recommendations leading to happy customers and more sales.

Know Your Customer

The POS system makes it simple and easy to collect customer data you need at the Point of Sale. Identify your best customers, segment them with our reporting tools, and send out targeted marketing and promotional campaigns.

View Your Customer’s Timeline

Customer history is presented in a timeline view which allows you to see both sale and non-sale interactions that the customer has had with you — across all channels! See it all at a glance.

Customer-Timeline

Customer-info

Notes, Addresses, and More

Add notes to the customer record to document store visits, or add helpful information for sales associates. Also, Springboard allows you to store an unlimited number of addresses on the customer record, for use on future sales orders or for catalog mailings.

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